AUTHORITATIVE B2B-SOLUTION-ARCHITECT RELIABLE STUDY GUIDE, B2B-SOLUTION-ARCHITECT CERTIFICATE EXAM

Authoritative B2B-Solution-Architect Reliable Study Guide, B2B-Solution-Architect Certificate Exam

Authoritative B2B-Solution-Architect Reliable Study Guide, B2B-Solution-Architect Certificate Exam

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Salesforce B2B-Solution-Architect (Salesforce Certified B2B Solution Architect) Exam is designed to test the skills and knowledge of professionals who work with Salesforce B2B Commerce solutions. Salesforce Certified B2B Solution Architect Exam certification is ideal for individuals who work as solution architects or technical architects and are responsible for designing and implementing B2B Commerce solutions for their organizations. B2B-Solution-Architect exam covers a wide range of topics, including business analysis, solution design, integration, data modeling, and security.

Salesforce B2B-Solution-Architect certification is highly valued in the industry, as it demonstrates a deep understanding of Salesforce technologies and the ability to architect solutions specifically for B2B organizations. Salesforce Certified B2B Solution Architect Exam certification is particularly valuable for professionals who work in sales, marketing, or customer service within B2B organizations. It is also highly sought after by consulting firms that specialize in Salesforce implementations for B2B clients.

The Salesforce B2B-Solution-Architect Exam covers a wide range of topics, including B2B commerce, customer data management, integration, and security. Candidates must have a deep understanding of Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud, as well as experience with designing and implementing complex B2B solutions.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q17-Q22):

NEW QUESTION # 17
Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers as well as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.
Which recommendation should a Solution Architect make to integrate B2B Commerce and Salesforce CPQ to accomplish this request?

  • A. Utilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.
  • B. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configure discounts and sync back to cart.
  • C. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.
  • D. Create a request special pricing button in B2B Commerce that will create an opportunity for the sales representative and allow the sales representative to follow up.

Answer: B

Explanation:
This option allows you to use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configure discounts and sync back to cart1.
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3u00000MSk6gEAD


NEW QUESTION # 18
AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.
How should the Solution Architect arrange the roadmap to implement the company's stated priorities?

  • A. Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.
  • B. Start with Service Cloud and Revenue Cloud, followed by Experience Cloud and, later, Sales Cloud.
  • C. Fast-track Service Cloud followed by Sales Cloud, Revenue Cloud, and, later, Experience Cloud.
  • D. Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.

Answer: D


NEW QUESTION # 19
Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spare parts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needs customers to be able to schedule appointments for service for their equipment.
Which products should a Solution Architect recommend implementing to meet these requirements?

  • A. B2B Commerce. Salesforce Field Service, Experience Cloud, and Meroku
  • B. B2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect
  • C. B2B Commerce. Salesforce Field Service, Experience Cloud, and MuleSoft
  • D. B2B Commerce, Salesforce Field Serv.ee, Experience Cloud, and Sales Cloud

Answer: C


NEW QUESTION # 20
Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UCwant to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

  • A. Opportunities and Opportunity Products from Sales Cloud
  • B. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
  • C. Product and Revenue Schedules from Sales Cloud
  • D. Invoicing payment status sync between Salesforce Billing and ERP

Answer: B,D

Explanation:
To track invoicing payment status and identify discrepancies in customer orders against contractual targets, integrating Salesforce Billing with the ERP system is essential. This integration allows for real-time synchronization of invoicing and payment statuses, providing UC employees with up-to-date information.
Using MuleSoft for integration facilitates seamless data exchange between Salesforce and the ERP, ensuring that order information is accurately reflected in Salesforce. This setup supports efficient monitoring and management of contractual obligations and financial transactions. Salesforce Billing offers capabilities for managing invoicing and payments within the Salesforce ecosystem, while MuleSoft's Anypoint Platform enables robust API-led connectivity between systems, aligning with Salesforce's recommended practices for system integration and data management.


NEW QUESTION # 21
Universal Containers (UC) uses Marketing Cloud and recently added Sales Cloud to manage its business activities, as well as B2B Commerce to redesign its website. Today, a lead is created each time a customer leaves the site without finalizing their purchase. The number of leads created is increasing and representatives can no longer meet their callback deadlines.
With the new website, UC wants to increase the number of finalized sales and offer similar products to customers while reducing the Sales team's workload. Sales representatives should only call back customers if there is an upsell or cross-sell opportunity.
Which three recommendations should a Solution Architect make to meet these needs' Choose 3 answers

  • A. Stop creating leads in Sales Cloud for abandoned carts.
  • B. Put all leads from the abandoned carts in a queue.
  • C. Createan opportunity when a customer clicks a cross-sell or upsell email link.
  • D. Set up lead nurturing with Marketing Cloud and automate emails through journeys.
  • E. Send automated emails in Sales Cloud with discounted offers to customers who abandoned their cart.

Answer: A,B,D

Explanation:
To address the challenges of increasing leads from abandoned carts and the workload on sales representatives, the following recommendations are made:
C) Set up lead nurturing with Marketing Cloud and automate emails through journeys. Automating lead nurturing with targeted journeys allows UC to engage potential customers effectively, providing personalized follow-ups and offers based on their interactions, which can increase conversion rates without adding to the sales team's workload.
D) Stop creating leads in Sales Cloud for abandoned carts. By not automatically creating leads for every abandoned cart, UC can reduce the volume of leads that sales representatives need to follow up on, allowing them to focus on more qualified opportunities.
E) Put all leads from the abandoned carts in a queue. Organizing leads from abandoned carts into a queue allows for better management and prioritization. Sales representatives can then focus on leads with higher potential, based on predefined criteria such as cart value or customer behavior.
These strategies leverage Salesforce's capabilities in Marketing Cloud and Sales Cloud to optimize lead management and sales processes, as supported by Salesforce's documentation on lead management best practices and Marketing Cloud journey automation.


NEW QUESTION # 22
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